FAQ

How to Register

Please follow the register buttons on the website to register for the conference.

Once you have registered you will receive an email from our conference host, Citrix, outlining how to join the conference.

A reminder email will be sent to you in the lead up to the conference to make sure you don’t miss it.

Attending a Webinar

• Can I view individual speaker presentations?
• What happens if I miss a speaker’s presentation?
• What if I can no longer attend the conference?
• How do I join a webinar?
• Do I need a GoToWebinar account to attend a webinar?
• What are the system requirements for attending a webinar?
• Can I view a presentations in full-screen format?

System Requirements & Purchasing

• What are the system requirements for running GoToMeeting, GoToWebinar or GoToTraining?
• Can I host or attend a meeting, webinar or training session using a Mac?
• Is there a toll-free option for audio conferencing? How do I sign up?

Using Audio

• How does the integrated phone and VoIP audio feature work, and does it cost anything?
• Are Integrated Toll-Free audio services available? How do I sign up?
• What microphone/speaker configuration do you recommend for best audio quality using VoIP?

Security

• Are the GoToMeeting, GoToWebinar and GoToTraining solutions secure?
• How do GoToMeeting, GoToWebinar and GoToTraining work with firewalls?
• Can my computer receive a virus from downloading the software or attending the session?
• Do I need to set my browser to accept cookies in order to use your website?
• How do I change my password?